Basic Functions The primary role of the Customer Quality Engineer is to ensure that all products manufactured by the organization meet customer specifications, achieve expected quality and reliability levels. The Customer Quality Engineer is responsible to address customer claims, lead corrective and preventive actions, support government work and requirements. This position reports to the QEHS Supervisor. Primary Duties Responsible for evaluating and investigating customer concerns promptly and effectively. Follow-up with customers on progress and resolution. Develop, submit and track requests for deviations/waivers stemming from nonconforming material. Responsible for the correct
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