The Manager I, Learning and Development will identify needs, set the direction, and provide leadership for organizational development initiatives, including leadership development, training, performance management, and diversity.
This is the first level of the Manager (various) series. At this level, incumbents may independently represent the organization. May be responsible for a specialty program area that has a major impact on the organization.
SUPERVISION EXERCISED AND RECEIVED
Receives oversight from departmental management.
First-line supervisory responsibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities.
Under the leadership of the Chief People Officer, this position is responsible for the following:
Develop and drive agency-wide training initiatives;
Develop and implement Grad on Career Track and Intern mentorship program.
Develop collaborative relationships with senior leadership and managers to identify learning opportunities to close knowledge or performance gaps and to gather source content for learning curriculum;
Participate in Human Resources leadership and team meetings;
Act as Chief People Officer’s designee in New Hire Orientation program as requested;
Implement strategies and programs to address individual, departmental and agency-wide training needs;
Research and implement effective methods to educate and enhance employee performance;
Design and deliver customized training programs using a variety of techniques including blended learning (online, classroom or hybrid) and adult learning principles to ensure efficient and effective knowledge transfer;
Research training vendors to deliver off-the-shelf and customized training programs for individuals and groups;
Collect, measure, and interpret training program evaluation data and recommend improvements;
Develop and oversee the training budget;
Manage the agency-wide Learning Management System;
Oversee the agency’s performance management system and support the agency with performance planning and performance evaluations;
Provide coaching and performance feedback to support employee development;
Conduct classification and compensation studies and recommend changes;
Assist with employee and labor relations matters including employee investigations, labor negotiations, and disciplinary actions;
May perform other duties as assigned.
Education and Experience
Bachelor’s degree in human resources, business administration, public administration, organizational psychology or related field.
A minimum of four (4) years’ experience in human resources, HRIS, or similar HR management system.
A combination of training, education and or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience.
A valid class C Driver's License with a satisfactory driving record of no more than three moving violations and no DUI's within the last three years.
Knowledge, Skills, and Abilities
Adult learning principles
Principles and practices of employee supervision and performance management
Facilitating and presenting
Problem solving and critical thinking
Use of Microsoft Office
Use of Human Resources Information Systems
Use of learning management systems
Communication both verbally and in writing
Adapting to change
Portray credibility to management and experienced learners
Develop performance-based learning objectives
Establish and maintain effective working relationships
Effectively lead and develop staff
Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations
Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery
Transport equipment or boxes up to 25lbs
Exchange ideas by means of communication
Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks
Hear and perceive the nature of sounds when working on or near railroad tracks
Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations
Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Based on job duties, work may also be conducted in outdoor environments, at construction sites, railroad track and right-of-way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as trains, heavy trucks, construction, etc.).
Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Hello and Welcome to the SCRRA Online Recruitment Process. First, some information about SCRRA! The Southern California Regional Rail Authority (SCRRA) is the joint powers authority that operates Metrolink. Metrolink was formed in 1991 and includes the 5 county agencies - Los Angeles County Metropolitan Transportation Authority (Metro), Orange County Transportation Authority (OCTA), Riverside County Transportation Commission (RCTC), San Bernardino Associated Governments (SANBAG) and Ventura County Transportation Commission (VCTC). SCRRA is responsible for reducing highway congestion and improving mobility throughout Southern California. Metrolink has grown tremendously during our more than 20 years in service with a dedicated staff of approximately 275 full-time employees and over 800 contract staff. Metrolink has expanded to 7 service lines, 59 stations and 43,000 daily boardings, all over 534 route miles and is one of the fastest growing commuter rail systems in the country.