| Company Description ifm prover USA, in Malvern, PA, has earned the distinguished Top Employers certification for 2020 and 2021 in North America for our outstanding people practices. ifm prover USA is a subsidiary of ifm electronic gmbh, a global company with over 7,300 employees in 95 countries serving 174,000 customers worldwide. Our core business is the development and production of sensors and controls for industrial automation and process applications. "Exceptional success can only be achieved when the employees believe in the company and when they know that they are treated in a fair and honest way." -ifm philosophy ifm is a privately-owned company whose success can be attributed to three guiding principles: Employees First, Customer Loyalty, and Safe Growth. With a supportive and collaborative culture, ifm welcomes new ideas and fosters honest communication and trust. Distinguished by their individual capabilities and contributions, every employee plays a role in the success of our business, so that we may provide innovative solutions to meet and exceed our customer’s business needs. ifm is dedicated to ensuring employees are engaged, enabled, and empowered to realize their full potential in a positive, diverse, and inclusive work environment filled with meaning and a shared sense of purpose. “We have amazing products, but best of all we have amazing people. This is a core value of our success.” - Roger Varma, CEO, ifm efector Position Description ifm prover USA is looking for a passionate and highly motivated Quality Manager for our temperature and flow sensor division. The Quality Manager works with and through the leadership team, developing and implementing a best-practices approach to sustain our quality philosophy and lean culture of operation. We are an ISO 9001:2015 certified operation with an additional ISO 17025 certified temperature calibration laboratory. Leading the Quality Team, you will collaborate with Manufacturing, R + D, Supply Chain, and are responsible for the overall quality and compliance of our products. The Quality Manger is responsible for creating team targets and managing team progress through metrics, monitoring and managing supplier quality performance, and managing internal and external quality processes and audits. This Quality manager role is key to the greater ifm’s manufacturing success in the United States. Job Responsibilities This leader will work to maintain the highest quality standards for our products with focus on: Quality Management System (QMS): - Establish, maintain and optimize an effective quality management system.
- Implement performance measures necessary to evaluate organizational performance and trends in product quality, services, customer satisfaction and cost of poor quality. Use the results to target improvement efforts.
- Establish programs to identify non-conformances and implement corrections and improvements.
Supplier Quality: - Collaborate with Purchasing to develop and implement a supplier management strategy.
- Assess and monitor supplier capabilities and quality to ensure desired levels of performance. Work with supplier to resolve any incoming component quality problems.
New Product Introduction (NPI): - Collaborate with Engineering on new product development and design review for quality/reliability issues. NPI follows a solid APQP process (Advanced Product Quality Process).
- Lead responsibilities and act as the owner for the risk analysis throughout the product life cycle, both in the design process and in the post launch stage (servicing).
Manufacturing Quality: - Formulate quality assurance policy for all phases of the manufacturing process including incoming components, work in process and finished goods.
- Make appropriate recommendations and implement quality initiatives to improve and drive execution of our internal quality performance.
- Maintain internal controls to assure defect avoidance rather than defect identification.
Customer Satisfaction: - Analyze customer returns and provide lessons learned to Manufacturing and Development to continuously improve our product quality.
- Coordinate practices required by customers including problem resolution, obtainment of temporary deviations, and establishment of acceptance criteria.
- Represent the company in both customer and agency audits.
Team Management: - Plan, direct, and staff the Quality team.
- Research and identify potential technology or methods that the quality team may use to improve quality processes and efficiencies.
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